(English) Best Practices

DHL was established in 1969 by Adrian Dalsey, Larry Hillblom, and Robert Lynn. The company initially started as a courier service, using airplanes to transport documents between San Francisco, California, and Honolulu, Hawaii. Over the years, DHL expanded its services and grew into a global logistics company. Although DHL is not considered a SME, is committed to integrating ESG (Environmental, Social, and Governance) practices into its supply chain operations.

DHL aims to reduce its carbon emissions and environmental impact by implementing initiatives such as optimizing transport routes, using alternative fuels and vehicles, and investing in renewable energy sources. They also strive to minimize waste, promote recycling, and implement energy-efficient technologies. In addition, DHL promotes transparency and responsible sourcing within its supply chain. They work with suppliers to ensure compliance with environmental and social standards, and they encourage sustainable practices throughout the supply chain, such as responsible sourcing of materials and ethical manufacturing processes.

Supply Chain Transparency, Governance and Ethics

• Environmental Impact: By investing in alternative fuel vehicles, renewable energy sources, and eco-friendly technologies, DHL has been able to significantly reduce carbon emissions and promote sustainable operations.
• Social Impact: DHL places a strong emphasis on social responsibility and has taken several initiatives to positively impact communities and employees. They prioritize the health and safety of their workforce, providing training programs, development opportunities, and fair employment practices. DHL also actively promotes diversity, inclusion, and equal opportunities within their organization, fostering an inclusive work environment.
• Governance and Ethics: DHL upholds high standards of corporate governance and ethical practices. They have established clear policies and guidelines to ensure transparency, integrity, and compliance with laws and regulations. By maintaining strong governance practices, DHL demonstrates accountability and responsible management of their operations.
• Stakeholder Engagement: By fostering strong relationships with stakeholders, DHL can better understand and respond to the needs and expectations of the various parties involved.

• Environmental Indicators
• Social Indicators
• Governance and Ethics Indicators
• Financial Performance

• ISO 14001
• TAPA
• Corporate Knights' Global 100 Most Sustainable Corporations
• Dow Jones Sustainability Index

• Carbon emissions: One of the main challenges for DHL is reducing its carbon footprint and transitioning to more sustainable energy sources. This requires significant investments in alternative fuels, electric vehicles, and renewable energy infrastructure.
• Supply chain transparency: Ensuring transparency and ethical practices throughout the supply chain can be a challenge for a global logistics company like DHL. Managing and monitoring suppliers to ensure compliance with sustainability standards can be complex.
• Waste management: As a logistics company, DHL generates waste from packaging materials, operational activities, and other sources. Effectively managing and reducing waste, promoting recycling, and implementing circular economy principles can be a challenge.

https://www.dhl.com/gr-el/home.html?locale=true Access 15/6/2023